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Privacy & Refund Policy

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE/MOBILE APPLICATION OR ORDERING PRODUCTS FROM THIS WEBSITE/MOBILE APPLICATION YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Wayam is owned by Labndia Analytical Instruments Private Limited This Terms of Service Agreement governs your use of this website/Mobile Application, [www.wayam.in] wayam offer of products for purchase on this Website/Mobile Application, or your purchase of products available on this Website/Mobile Application. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. wayam reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website/Mobile Application.

wayam will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website/Mobile Application. Your use of the Website/Mobile Application following the posting of any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions.

wayam encourages you to review this Agreement whenever you visit the Website/Mobile Application to make sure that you understand the terms and conditions governing the use of the Website/Mobile Application. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Wayam for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website/Mobile Application.

I. PRODUCTS

Terms of Offer. This Website/Mobile Application offers for sale certain products. By placing an order for Products through this Website/Mobile Application, you agree to the terms set forth in this Agreement.

Customer Solicitation: Unless you notify our third-party call center reps or direct Wayam sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Wayam and it is designated in house or third party call team(s).

Procedure: We provide 3 easy ways to opt out of future solicitations.

  1. You may use the opt-out link found in any email solicitation that you may receive.
  2. You may also choose to opt-out, via sending your email address to [support@wayam.in].
  3. You may send a written removal request to [Wayam' - New Vandana CHS, 3rd Floor, near Vandana Cinema, Thane, Maharashtra 400602]. Proprietary Rights. Wayam has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by wayam. Also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images, and other information. Sales Tax. If you purchase any Products, you will be responsible for paying any applicable sales tax.

II. WEBSITE/MOBILE APPLICATION

Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website/Mobile Application also offers information and marketing materials. This Website/Mobile Application also offers information, both directly and through indirect links to third-party websites/Mobile Applications. wayam does not always create the information offered on this Website/Mobile Application instead, the information is often gathered from other sources. To the extent that Wayam does create the content on this Website/Mobile Application, such content is protected by intellectual property laws of India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website/Mobile Application is for personal, non-commercial use. Any links to third-party websites/Mobile Applications are provided solely as a convenience to you. Wayam does not endorse the contents of any such third-party websites/Mobile Application. Wayam is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites/Mobile Applications, you do so at your own risk. Use of Website/Mobile Application; Wayam is not responsible for any damages resulting from the use of this website/Mobile Application by anyone. You will not use the Website/Mobile Application for illegal purposes.

You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website/Mobile Application (including laws regarding intellectual property),

(2) Not interfere with or disrupt the use and enjoyment of the Website/Mobile Application by other users,

(3) Not resell material on the Website/Mobile Application,

(4) Not engage, directly or indirectly, in the transmission of “spam” chain letters, junk mail, or any other type of unsolicited communication, and

(5) Not defame, harass, abuse, or disrupt other users of the Website/Mobile Application License.

By using this Website/Mobile Application, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website/Mobile Application in connection with your normal, noncommercial, use of the Website/Mobile Application. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Wayam or the applicable third party (if third-party content is at issue).

Posting. By posting, storing, or transmitting any content on the Website/Mobile Application, you hereby grant Wayam a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or here in after created, anywhere in the world. wayam does not have the ability to control the nature of the user-generated content offered through the Website/Mobile Application. You are solely responsible for your interactions with other users of the Website/Mobile Application and any content you post.

wayam is not liable for any damage or harm resulting from any posts or interactions between users. wayam reserves the right but has no obligation, to monitor interactions between and among users of the Website/Mobile Application and to remove any content wayam deems objectionable, in ‘Wayam’s sole discretion.

III. DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE/MOBILE APPLICATION AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE/MOBILE APPLICATION AND PRODUCTS ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WAYAM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE/MOBILE APPLICATION CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE/MOBILE APPLICATION CONTENT OR PRODUCTS.

(“PRODUCTS” INCLUDE TRIAL PRODUCTS.) WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WAYAM MAKES NO WARRANTY: THAT THE INFORMATION PROVIDED ON THIS WEBSITE/MOBILE APPLICATION IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. THAT THE LINKS TO THIRD-PARTY WEBSITES/MOBILE APPLICATIONS ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE/MOBILE APPLICATION WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED. REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE/MOBILE APPLICATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

IV. LIMITATION OF LIABILITY

Wayam ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO THE WEBSITE/MOBILE APPLICATION CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE/MOBILE APPLICATION. WAYAM WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM

(1) THE USE OR THE INABILITY TO USE THE WEBSITE/MOBILE APPLICATION CONTENT OR PRODUCTS;

(2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT;

(3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE/MOBILE APPLICATION; OR

(4) ANY LOST PROFITS YOU ALLEGE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

V. INDEMNIFICATION

(1) This Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) The Website/Mobile Application content or your use of the Website/Mobile Application content; (3) The Products or your use of the Products (including Trial Products); (4) Any intellectual property or another proprietary right of any person or entity; (5) Your violation of any provision of this Agreement; or (6) Any information or data you supplied to Wayam.

When Wayam is threatened with suit or sued by a third party, wayam may seek written assurances from you concerning your promise to indemnify Wayam; your failure to provide such assurances may be considered by wayam to be a material breach of this Agreement.

wayam will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website/Mobile Application content or Products, with counsel of wayam choice at its expense. wayam will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Wayam against any claim, but you must receive wayam prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website/Mobile Application or Products.

VI. PRIVACY

Wayam believes strongly in protecting user privacy and providing you with notice of ‘Wayam’ use of data. Please refer to Wayam privacy policy, incorporated by reference herein, that is posted on the Website/Mobile Application.

VII. AGREEMENT TO BE BOUND

By using this Website/Mobile Application or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website/Mobile Application.

VIII. GENERAL

Force Majeure. wayam will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. Cessation of Operation. wayam may at any time, in its sole discretion and without advance notice to you, cease operation of the Website/Mobile Application and distribution of the Products. Entire Agreement. This Agreement comprises the entire agreement between you and Wayam and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver. The failure of wayam to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties &’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect. Governing Law; Jurisdiction. This Website/Mobile Application originates from the [Thane, Maharashtra]. This Agreement will be governed by the laws of the State of Maharashtra without regard to its conflict of law principles to the contrary. Neither you nor wayam will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in the State of Maharashtra. By using this Website/Mobile Application or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of this Agreement.

You hereby waive any right to trial by jury arising out of this Agreement and any related documents. Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website/Mobile Application or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. Waiver of Class Action Rights.

BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHERS IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination. wayam reserves the right to terminate your access to the Website/Mobile Application if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website/Mobile Application and wayam may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website/Mobile Application is terminated, wayam reserves the right to exercise whatever means it deems necessary to prevent unauthorized access to the Website/Mobile Application. This Agreement will survive indefinitely unless and until wayam chooses, in its sole discretion and without advance to you, to terminate it. Domestic Use. wayam makes no representation that the Website/Mobile Application or Products are appropriate or available for use in locations outside India. Users who access the Website/Mobile Application from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws. Assignment.

You may not assign your rights and obligations under this Agreement to anyone. wayam may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you. BY USING THIS WEBSITE/MOBILE APPLICATION OR ORDERING PRODUCTS FROM THIS WEBSITE/MOBILE APPLICATION YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

REFUND POLICY:

To know information about refunds, connect to the Wayam team by Emailing us at support@wayam.in or info@wayam.in . Also, you can call us at +91 7045453343. Initiation of any kind of refund is processed by the Wayam team under certain conditions only.

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